User guide
Everything you need to use Longpass.
Written in plain English, for everyone. No jargon, no assumed knowledge. Start with the guide for your role, or search for the screen you are stuck on.
Where do you fit?
I have been given units
See what you hold, what it is worth, and how to cash out.
Employee guideI run the plan at my company
Add your team, set goals and schedules, approve claims and payouts.
Company admin guideI work at Longpass
Onboard a company, publish valuations, manage leads and content.
Operations guideEverything in the guide
Start here
- What Longpass isA way to give your team a real share in how well the company does, without giving away shares.
- Who sees whatLongpass has three portals. The one you land on depends on your role.
- Signing inHow to get into your account the first time, and what to do if you cannot.
- How unit value is setWhere the price of one unit comes from, who decides it, and how often it changes.
For employees
- Your dashboardWhat the first screen is telling you.
- Your unitsReading the detail of every award you have been given.
- Earning your unitsWhy you cannot cash out everything on day one, and when each part becomes yours.
- Claiming a goalHow to tell your company you hit your target so the units are released.
- Cashing outTurning earned units into money, and how you get paid.
- Your profileName, password and language.
For company admins
- Setting your plan upThe order to do things in, from an empty workspace to an employee who can see their units.
- Adding your teamInviting people, importing a list, and removing someone who leaves.
- Creating goalsDefining a goal once, then reusing it across your team.
- Earning schedulesThe rulebook for how units are earned. Build it once, use it for everyone.
- Giving out unitsAwarding units to a person and attaching the rules.
- Reviewing goal claimsWhat to do when an employee says they hit their target.
- Cash out windows and payoutsOpening a window, reviewing requests, and getting them to payroll.
- Reports and analyticsSeeing the whole plan at once.
- Your company settingsBranding, your plan, and who else can administer.
For the Longpass team
- The operations consoleWhat the Longpass team runs from, and what only they can do.
- Setting up a companyCreating a client workspace and its first admin.
- Publishing a unit valueRecording results and setting the number every employee sees.
- Website enquiriesEveryone who asked for a call, in one list.
- Blog and website contentWriting, illustrating and publishing posts.
- Team access and systemWho can get into the console, and checking the platform is healthy.